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Services
Demo Services
Our customized product demonstrations help you learn more about our software and its direct application to your specific network.
On your own desktop, on a conference room white board, or connecting up to nine separate locations worldwide, AFO is ready to show you
what you need to make an informed decision. At AFO we understand that you are not just purchasing software, you are purchasing solutions and insight for your business. AFO believes that inclusive to providing a solution is service that you can count on after the sale. By choosing AFO, you have chosen a company that is focused on your complete satisfaction. Our goal is to provide the best service possible, nothing less. AFO's Customer Service Staff are available to assist you with your inquiries concerning:
ORDER TRACKING
SOFTWARE UNLOCKING AND PRODUCT REGISTRATION
GENERAL QUESTIONS
PRODUCT RETURNS AND EXCHANGES AFO will consider exchange requests made after 45 days on a case-by-case basis. It is our general policy to only honor exchange requests after 45 days that are either being made either as a result of a Software defect or an agreement by AFO to exchange your Software purchase with in conjunction with the purchase of upgraded software.
Return Policy: Returns over 45 days are only accepted in the event of extenuating circumstances reviewed on a case by case basis and if accepted are subjected to a restocking fee to be agreed upon prior to acceptance of the software or data product. *This Satisfaction Guarantee and Return Policy does not apply to specially, custom processed software and/or data or Intranet/Internet solutions. These products and services are developed under custom or solution-specific contracts and are governed by the terms of the contract agreed upon at the time of purchase.
Return Procedure: Return all copies of the software, data and accompanying documentation after destroying all backups and copies of documentation to your original place of purchase. Your refund will be processed upon return of the software and will be for the purchase price less any shipping or applicable restocking fees.
Contact Customer Service
To ensure that your network information is input into OSPInSight quickly, correctly and affordably,
AFO Data Services provides you with the option to use its data conversion and migration services.
The right solution for your budget can involve your staff as little or as much as you would like.
To verify your network information at the same time it’s being entered into OSPInSight, let AFO Field
Services audit and document your network accurately and affordably. For more information click here |
